New Homeowner Resources

View our guides, interactive resources, and videos to learn about being a new homeowner and the support Virginia Housing offers.

New Borrower Information

• Welcome to Virginia Housing
• Managing Your Mortgage
• Homeowner Points of Contact
• Loan Lifecycle Interactive Guide
• New Borrower Customer Service Guide
• New Borrower Customer Service Guide (Spanish)
• Homeowner FAQs

Making Payments

• Virginia Housing Payments
• Mortgage Loan Portal Registration
• ACH Authorization Form

Mortgage Credit Certficates (MCC)

Loans locked after 4/28/2023 are not eligible for an MCC. A homeowner that received an MCC on or before 4/28/2023 has not lost their MCC and may continue to use this credit for the life of the mortgage, as long as the homeowner lives in the home.

• Mortgage Credit Certificate (MCC) Overview for Tax Preparers Interactive Guide
• What is a Mortgage Credit Certificate (MCC)?
• What is the Federal Recapture Tax?
• How to Claim Your MCC Tax Credit
• MCC Overview for Tax Preparers FAQ