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Learn more about Mortgage Relief Resources

Virginia Housing will be updating servers, software, and equipment on the weekend of March 21-22.
All systems may be unavailable from 2:00 PM on Saturday until 1:00 PM on Sunday

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Homeownership Contacts Directory

Homeownership Servicing Contacts

Customer Service Toll Free: 800-235-6938 Local: 804-782-1986

Homeownership Lender Support Contacts

Mortgage Cadence Support	Email
Loan Delivery - Lock Desk	Email
Loan Delivery - Purchase Review	Email
Loan Delivery - Final Documents	Email
Underwriting Toll Free: 800-227-8432 Local: 804-783-6725	Email
General Homeownership Lending Support	Email
Regina Pinkney Business Development Officer Northern Virginia Region	Email
Frank Webster Business Development Officer Western Region	Email
Joni Moncure Business Development Officer Central Region	Email
Georgette (Gigi) Houchins Business Development Officer Eastern Region	Email

Homeownership Lending Leadership

Jake Naugle Director of Homeownership Lending	Email
Valerie Moore Assistant Director of Loan Delivery	Email
Mindy Hall-Sexton Loan Programs Manager	Email
Dan Kern Business Development and Training Manager	Email
Dorothy Webb Underwriting Manager	Email
Amy Schwartz Strategic Lending Manager	Email
Brian Johnson Loan Delivery Manager	Email
Amy Simms Quality Review Supervisor	Email
David Bell Quality Review Supervisor	Email
Henry Jackson Post Closing Supervisor	Email

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