Loan Servicing for Multifamily Properties
At Virginia Housing, we take care of all your loan servicing needs in-house. This includes payment processing, loan and subsidy accounting, escrow and reserve administration, new loan setup, assumptions, loan restructures, and payoffs.
Servicing Resources
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24/7 Loan Access
We provide online access through the Borrower Inquiry login site, so you can easily access your loan balances and account transactions.
View Borrower Inquiry Tutorial -
Easy Payment Options
We encourage you to sign up for our automated payment service. Complete an authorization form to enroll in our Multifamily Automated Payment Transfers. You can also make payments via wire transfer or check.
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Forms and Reports
Below are links to helpful documents for property owners, managers and developers.
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Insurance Requirements Forms
Insurance requirements by loan type -
Rental Financial Reporting Requirements
Don’t be in the dark about rental financial reporting requirements. You can find all the information you need on our comprehensive web page.